1xbit Frequently
Asked Questions

Creating a 1xbit account is straightforward. Visit 1xbit.lol and click the registration button, then fill in your mobile number (Jazz, Zong, Telenor, Ufone, or Warid), choose a secure password, and confirm your date of birth. You must be 21 or above to register. After registration, complete KYC verification by submitting your CNIC to unlock full deposit and withdrawal access. The entire process takes under five minutes.

For Know Your Customer (KYC) verification, 1xbit requires a valid Pakistani Computerised National Identity Card (CNIC) — front and back. If you don't have a CNIC, a current Pakistani passport is accepted as an alternative. In some cases, particularly for larger withdrawals, proof of address such as a recent utility bill or bank statement may also be requested. All submitted documents are stored securely and handled per our Privacy Policy.

On the 1xbit login page, click "Forgot Password" and enter your registered mobile number or email address. A one-time password (OTP) will be sent to your phone via SMS. Enter the OTP on the next screen to proceed to the password reset form. Choose a strong new password you haven't used before. If you don't receive the OTP within two minutes, check that you're entering the correct phone number and contact 1xbit support at [email protected] if the issue persists.

No — 1xbit strictly enforces a one account per person policy. Each individual may hold only one active account, regardless of device, IP address, phone number, or payment method used. Operating multiple accounts is a breach of the 1xbit Terms & Conditions and will result in all duplicate accounts being permanently closed, with any bonus balances forfeited. If you have accidentally registered twice, contact 1xbit support immediately to have the duplicate account removed before it is flagged automatically.

To close your 1xbit account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Before closure, any remaining verified real-money balance will be processed back to your last verified payment method. Please note that if you are closing your account due to gambling-related concerns, 1xbit strongly recommends opting for self-exclusion instead, which provides a structured break without requiring permanent account deletion. See our Responsible Gaming page for details.

JazzCash withdrawals from 1xbit are typically processed within 24 hours of your request being approved — and in many cases significantly faster. Before any withdrawal can be processed, your KYC verification must be fully completed. Once approved, JazzCash transfers are usually reflected in your mobile wallet within minutes of the 1xbit payment team releasing the funds. Peak periods around major cricket matches or PSL games can occasionally add a few hours to processing times. Plan ahead if you need funds by a specific time.

The minimum deposit amount on 1xbit via EasyPaisa is displayed in your account's cashier section and may vary based on ongoing promotions. As a general guide, the minimum is set at a level accessible to most Pakistani players — typically in the range of PKR 500 to PKR 1,000. Minimum deposit amounts can change, so always check the cashier screen before initiating a transaction. 1xbit does not charge fees on EasyPaisa deposits, though EasyPaisa itself may apply standard mobile transaction charges.

Yes — 1xbit supports deposits via major Pakistani bank accounts including HBL, UBL, and Meezan Bank, in addition to JazzCash and EasyPaisa. Bank transfer deposits generally take one business day to be credited to your 1xbit account, unlike the near-instant crediting of mobile wallet payments. For the fastest experience, mobile wallet deposits via JazzCash or EasyPaisa are recommended. Bank transfers are particularly useful for larger deposit amounts that may exceed mobile wallet transaction limits.

Yes, 1xbit accepts USDT (Tether) deposits via supported blockchain networks. This makes 1xbit a popular choice among Pakistani players who prefer crypto for speed, low fees, and privacy. To deposit USDT, go to the 1xbit cashier, select USDT as your deposit method, and send to the wallet address provided — making sure to use the correct network (TRC-20 or ERC-20, as specified). USDT deposits are credited after the required number of blockchain network confirmations, which typically takes 5–30 minutes.

Withdrawal delays on 1xbit most commonly occur for one of the following reasons: incomplete KYC verification, active bonus funds that have not yet met wagering requirements, a pending identity or source-of-funds check triggered by compliance procedures, or a withdrawal request submitted outside standard processing hours. If your withdrawal has been pending for longer than 72 hours without explanation, contact 1xbit support at [email protected] with your account username and transaction reference number for a prompt update.

All slot games available on 1xbit are provided by licensed and internationally certified game studios. Results are determined by Random Number Generator (RNG) software that has been independently tested and certified by accredited third-party testing laboratories. This means every spin outcome is completely random and cannot be influenced by previous results, bet size, or any other factor. Each slot game's Return to Player (RTP) percentage is publicly documented and reflects the theoretical payout rate over millions of spins.

Yes — 1xbit offers live in-play betting on PSL (Pakistan Super League) matches as well as international T20s, ODIs, and Test cricket. Live cricket betting on 1xbit allows you to place wagers on markets like next wicket, total runs in an over, current partnership runs, and match winner — all while the game is in progress. Odds update in real time based on match conditions. Live betting markets open a few minutes after the match starts and close at the Operator's discretion during stoppages.

Absolutely. 1xbit is fully optimised for mobile browsers and works seamlessly on Android devices running Chrome, as well as iPhones using Safari. There is no app download required — simply visit 1xbit.lol in your phone browser, log in to your account, and all games, sports betting, live casino, and account management features are available. The mobile experience on 1xbit is designed to work well even on standard 4G connections typical across Pakistani cities.

RTP stands for Return to Player — it's the percentage of total wagered money that a slot game is theoretically programmed to pay back to players over a very large number of spins. For example, a slot with 96% RTP will, over millions of spins, return Rs 96 for every Rs 100 wagered on average. On 1xbit, slot RTPs typically range from 94% to 97%+ depending on the game. RTP is a long-term statistical measure — individual sessions can vary significantly from the average, which is why responsible bankroll management matters.

Callbreak Quick on 1xbit is a fast-paced digital version of the popular South Asian card game Callbreak, adapted for quick online play. Players bid on the number of tricks they expect to win each round, then compete to meet or exceed their bid using the cards dealt. Spades are always trumps. The "Quick" format on 1xbit accelerates the traditional game pace for mobile-friendly sessions. It blends skill and strategy, making it a favourite among Pakistani players looking for something beyond pure luck-based games.

A wagering requirement (also called a playthrough requirement) specifies how many times you need to wager a bonus amount before the funds become withdrawable. For example, if 1xbit credits you with a PKR 5,000 bonus subject to 30x wagering, you would need to place PKR 150,000 in qualifying bets before requesting a withdrawal of bonus-derived winnings. Wagering requirements are clearly stated in each promotion's specific terms. Different games contribute different percentages — slots typically contribute 100%, while table games may contribute less.

Most 1xbit bonuses — including the welcome bonus — are one-time offers per eligible player, household, IP address, and payment method. Attempting to claim a bonus multiple times through duplicate accounts or shared payment methods is considered bonus abuse and violates the 1xbit Terms & Conditions. Reload bonuses and ongoing promotions may be available on a recurring basis — check the 1xbit promotions page regularly for currently active offers and their specific eligibility terms.

All bonuses on 1xbit come with an expiry time frame — typically between 7 and 30 days, depending on the specific promotion. If the wagering requirements are not completed within the stated time frame, the bonus funds and any winnings derived from them are automatically forfeited from your account at the time of expiry. The expiry countdown starts from the moment the bonus is credited to your account, not from when you first use it. Always check the promotion's specific terms before opting in.

Yes — 1xbit periodically offers free spins as part of welcome packages, reload bonuses, and game-specific promotions tied to new slot releases. Free spins are credited to specific slot titles only and cannot be used across all games unless explicitly stated in the promotion terms. Winnings from free spins are typically issued as bonus funds subject to wagering requirements before withdrawal. Free spin promotions are regularly updated on 1xbit, so log in and check the promotions section for the latest available offers.

Yes. 1xbit operates under an international gaming licence issued by a recognised regulatory authority. This licence imposes binding obligations on 1xbit — including RNG certification for all casino games, KYC and AML compliance, player fund protection, responsible gaming tools, and reporting obligations. All slot and casino games on the platform are sourced from licensed studios whose software has been independently audited. 1xbit publishes information about its licensing framework in the Terms & Conditions, which you can read on the Terms page.

Self-exclusion is available to all 1xbit account holders and can be activated in two ways: through Account Settings → Responsible Gaming in your account dashboard, or by contacting 1xbit support directly at [email protected] with the subject line "Self-Exclusion Request". Self-exclusion periods available on 1xbit include 6 months, 1 year, 3 years, or permanent (indefinite). During self-exclusion, your account is locked, all marketing communications are suspended, and you cannot register a new 1xbit account. For full details, visit our Responsible Gaming page.

Beyond self-exclusion, 1xbit provides a full suite of responsible gaming controls accessible from your account settings: daily, weekly, and monthly deposit limits; session time limits with automatic log-out; configurable reality check alerts that display your session duration and net result at set intervals; cool-off periods from 24 hours to 6 weeks; and loss and wager limits that cap how much you can lose or stake in a given period. Reducing any limit takes effect immediately. Increasing limits requires a mandatory 7-day cooling-off period to prevent impulsive decisions.