At 1xbit, your privacy is not a footnote — it is a core operational commitment. This Privacy Policy explains precisely what personal data 1xbit collects from Pakistani users and international players, why we collect it, how it is used, how long we retain it, who it may be shared with, and what rights you hold over your own information.
Six core data-protection principles that guide every decision 1xbit makes about your personal information.
All personal data stored on 1xbit servers is encrypted at rest. All data transmitted between your device and 1xbit is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks.
1xbit collects only the personal data that is strictly necessary for account operation, regulatory compliance, and service delivery. We do not collect data simply because we can — every data point has a documented purpose.
1xbit does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used to operate and improve 1xbit services — not monetised as a product in its own right.
You have meaningful rights over your personal data held by 1xbit — including the right to access, correct, restrict, or request deletion of your information. These rights can be exercised by contacting 1xbit support.
1xbit does not retain your personal data indefinitely. Retention periods are defined by regulatory requirements and operational necessity. Once data is no longer needed, it is securely deleted or anonymised.
Data processing on 1xbit is conducted in accordance with applicable data protection legislation and the requirements of our international gaming licence, which includes specific obligations around player data protection and AML compliance.
This Privacy Policy ("Policy") describes how 1xbit (the "Operator", "we", "us", "our") collects, processes, stores, shares, and protects personal data of individuals ("you", "your", "User") who access or use the 1xbit online gaming platform, including the website, any associated mobile-optimised interfaces, customer support channels, and related services (collectively, the "Platform").
This Policy applies to all users of the 1xbit Platform regardless of geographic location, including users based in Pakistan (Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and regions). It applies to data collected through account registration, gameplay, deposits and withdrawals, customer support interactions, and any other interaction with the 1xbit Platform or its communications.
By accessing or using the 1xbit Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with this Policy, you should not access or use the Platform.
For the purposes of applicable data protection legislation, the data controller responsible for your personal data collected through the 1xbit Platform is the Operator entity that holds the 1xbit gaming licence under which the Platform operates. The Operator is an internationally licensed gaming company subject to the data protection requirements imposed by its licensing jurisdiction.
For all data protection enquiries, rights requests, or privacy-related complaints, you may contact the 1xbit Data Protection point of contact as follows:
1xbit collects personal data through several channels during your use of the Platform. The categories of data we collect, and the context in which they are collected, are detailed below:
1xbit uses the personal data we collect for the following documented purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and authentication | Name, phone, email, password | Contract performance |
| Age and identity verification (KYC) | CNIC, passport, date of birth | Legal obligation / Contract |
| Processing deposits and withdrawals | Payment method details, transaction records | Contract performance |
| Anti-money laundering compliance (AML) | Transaction history, source of funds, KYC docs | Legal obligation |
| Fraud detection and prevention | IP, device, login history, transaction patterns | Legitimate interests |
| Providing customer support | Account data, communications history | Contract performance |
| Responsible gaming monitoring | Gaming activity, deposit patterns, RG tool usage | Legal obligation / Legitimate interests |
| Platform improvement and analytics | Aggregated / anonymised usage data | Legitimate interests |
| Marketing communications (where consented) | Contact details, game preferences | Consent |
| Regulatory reporting and audit | Account records, transaction history | Legal obligation |
We do not use your personal data for automated decision-making processes that produce legal or similarly significant effects without providing you with the opportunity to contest such decisions through a human review process.
All personal data processing by 1xbit is conducted on one or more of the following lawful bases:
1xbit does not sell, rent, or trade your personal data. We may share your personal information with third parties only in the following circumstances and for the purposes described:
We engage third-party service providers to support Platform operations. These providers process data on our behalf under written data processing agreements that require them to protect your data in accordance with applicable law. Categories of service providers include:
1xbit may disclose personal data to regulatory authorities, law enforcement agencies, or judicial bodies where required by law, court order, or the requirements of our gaming licence. Such disclosures include mandatory AML reporting and cooperation with investigations into suspected criminal activity including fraud, money laundering, or terrorist financing.
In the event of a merger, acquisition, restructuring, or sale of all or part of 1xbit's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms of the acquiring entity prior to the transfer taking effect.
The 1xbit Platform uses cookies and similar tracking technologies to provide, maintain, and improve the Platform experience. The following categories of cookies are used:
You can manage cookie preferences through your web browser settings. Note that disabling certain cookies may affect the functionality of the 1xbit Platform, including session persistence and security features. Instructions for managing cookies are available in your browser's help documentation.
1xbit retains personal data for periods determined by regulatory requirements, operational necessity, and the nature of the data. Our general retention framework is as follows:
At the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. Anonymised aggregate data may be retained indefinitely for statistical and business intelligence purposes.
1xbit implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
As a user of the 1xbit Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact 1xbit at [email protected] with "Privacy Request" in the subject line:
The 1xbit Platform is strictly intended for adults aged 21 years and above. 1xbit does not knowingly collect personal data from persons under the age of 21. Age verification is a mandatory requirement during account registration, and KYC verification is used to confirm that all users meet the minimum age requirement.
If 1xbit becomes aware that personal data has been collected from an individual under 21 years of age, the account will be immediately suspended, any funds may be withheld pending investigation, and the personal data will be deleted as promptly as is consistent with regulatory obligations.
If you are a parent or guardian and believe that a person under 21 in your care has registered a 1xbit account or provided personal data to 1xbit, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
1xbit reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform features. When material changes are made, we will notify registered users via email or prominent in-Platform notification prior to the changes taking effect. The "Effective Date" at the top of this Policy indicates when the current version became active.
We encourage you to review this Policy periodically to stay informed of how 1xbit handles your personal data. Your continued use of the Platform after a Privacy Policy update constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 1xbit, please contact our support team:
If you are not satisfied with 1xbit's response to a privacy complaint, you may escalate the matter to the data protection authority in the jurisdiction of the Operator's licensing entity, or to the relevant regulatory authority overseeing the 1xbit gaming licence.
This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. The English language version of this Policy is the governing version in the event of any translation discrepancy.
1xbit combines internationally licensed gaming with serious data protection practices. Now that you understand how we handle your privacy, explore the platform — cricket betting, live casino, slots, and more — with the confidence that your information is protected.